It amazes me how often people say they are going to do something and never do it.

I get that their promise could simply be a good intention but good intentions become good deeds by following through.

Even salespeople fail to follow up when you’re a potential customer – this is not only bad sales training, it is disappointing others.

The cure is to take ownership of that which you say you’re going to do.

If you say it, you own it.

But that pertains to us.  How about others who let us down?

Unfortunately it is part of the human condition – making promises that cannot be kept.

So since we can’t control others, we can control how we hear promises.

And for every promise made to you, quietly add, “This is only a good intention”.

Then be grateful for every promise kept.

And be realistic about every promise broken.

Recommend these day starters to friends and family here.