How to Handle Negative Feedback

Dale Carnegie’s advice was “don’t criticize, condemn or complain” and it would be a great world if people even tried to live up to this.

You get called in and someone offers “constructive criticism” – you really want the constructive part and the bad feelings you will come away with left out.

You can’t control others, but the next time you are put in a position to answer negative feedback of any kind, these are their judgments right or wrong and you are being watched for how you take it.

Open to criticism or overly defensive?

If they are expecting an argument, skip it – their minds are made up.

Just say thank you.

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