On the first day as program director of a Philadelphia radio station, I faced this crisis.

The person whose job was to prepare and type the commercial logs required by the FCC under the station’s license was fired at the end of the day – not by me, but by the general manager without asking me (a bad radio management practice that unfortunately continues to this day).

She was fuming.

I was taken aback and very apologetic.  I told her the weekend logs looked perfect to me but she was so hurt and so shocked that she ripped them up.  Keep in mind that they were not computerized at the time which means they had to be retyped.

That left me with the huge task of having to retype these legal documents for the rest of the night Friday and all-day Saturday and Sunday which meant that I spent my first weekend as the station’s program director doing a sales job all weekend long.

On Monday, I dragged my tired body into the station ready to beg this person to come back if the station would only let me rehire her and of course they wouldn’t.

The hard work tired me but didn’t kill me.

What did bother me was that no one – not the manager or anyone at the station thanked me for spending the weekend cleaning up this mess.

Being appreciated means being acknowledged.

I vowed to remember that in the years to come by doing what my employers forgot to do – I thanked myself – and it felt so good.

Never let your job well done go unappreciated by the most important person in your life – YOU!

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